Your Personal Information
ZCFMATE primarily collects personal information in three ways: through online purchases on our website, by choosing to create an online account, or by registering a purchased safe box online via our website. The information we require when you place an online order includes your name, address, phone number, credit card number, and email address. This information is used solely to complete the order, confirm the order, and confirm the order shipment. After placing an order, you may choose to create an online account, allowing ZCFMATE® to save the information for a faster checkout next time. This information is stored only to facilitate a faster checkout and is not used for any other purpose. The information obtained from registering your purchased safe box with us is used only to record information about your safe box and to assist you if you lose your keys or require technical support. This information is not accessible to the public, is stored securely, and is only accessible to authorized ZCFMATE® personnel when assistance is required.
Your Personal Information is Secure ZCFMATE® will never exploit your personal information in any way, nor will we ever share or sell your email address or other personal information to anyone. We do not collect any information unless you make an online purchase, create an online account, or register a purchased safe box online. ZCFMATE's smartphone applications do not obtain personal information. Some smartphone operating systems may require permission to access your location, but this is only necessary for the application's functionality, and we do not collect your personal information from it. ZCFMATE takes necessary precautions to protect your information. When you submit sensitive information (such as credit card data) via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g., credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the webpage address. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only authorized ZCFMATE® personnel who need the information to perform a specific job are granted access to personally identifiable information. The computers and servers on which we store personally identifiable information are kept in a secure environment.
Website Data Navigational information or website data allows us to understand the most frequently visited areas of the website and helps us improve the quality of your online experience by identifying and providing more of the features and services you desire. We may collect additional non-personally identifiable information (e.g., browser version and IP address) which provides general information about the use of our website. "Cookies" (small pieces of text that your web browser software stores on your computer when you visit certain websites) are used by ZCFMATE® solely to enable you to use the ZCFMATE website in the most efficient manner.
E-Mail ZCFMATE® will only send you emails if you request them, and you can easily unsubscribe at any time. ZCFMATE®'s policy is not to bombard our valued customers with excessive emails, but to provide information periodically to keep you informed about new products and community updates. ZCFMATE® also uses your email address to confirm your order, confirm order shipment, and respond to any inquiries you make online.
Access To Your Personal Information ZCFMATE® will provide you with access by allowing you to view, update, or correct the personal information you have provided to us. To protect your privacy, ZCFMATE® will take steps to verify your identity before granting you access to private information or allowing you to make corrections. ZCFMATE® will accomplish this by using passwords and personal data.
Notice to California Residents This Notice to California Residents is disclosed by ZCFMATE (or Your Company Name) regarding the company's obligations under California law, including the California Consumer Privacy Act of 2018 (CCPA) and California Civil Code Section 1798.83. This notice provides detailed information regarding the personal information of California residents or households under applicable California law.
Personal Information Collected As stated above, ZCFMATE only collects personal information when an online order is placed. This includes name, address, phone number, credit card number, and email address. This information is used solely to complete the order, confirm the order, and confirm order shipment. Website data or "Cookies" are used by ZCFMATE solely to enable you to use the ZCFMATE website in the most efficient manner, and additional non-personally identifiable information (e.g., browser version and IP address) may be collected, which provides general information about the use of our website. The information we collect includes:
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Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings, and information about your activity in the website (such as date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings).
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Location Data. We collect location data, such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note, however, if you choose to opt out, you may not be able to use certain aspects of the services.
HOW DO WE USE YOUR INFORMATION? ZCFMATE processes your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect or receive:
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To facilitate account creation and logon process.
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To request feedback. We may use your information to request feedback and to contact you about your use of our website.
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To send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
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To protect our services. We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).
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To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
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To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
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To fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the website.
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To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
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To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services.
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To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when you express an interest in obtaining information about us or our website, subscribe to marketing, or otherwise contact us, we will collect personal information from you. You can opt-out of our marketing emails at any time.
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To deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
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For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our website, products, marketing, and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information.
COOKIES AND OTHER TRACKING TECHNOLOGIES We may use cookies and similar tracking technologies to collect and store your information. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our website. Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may: If you would like to review or change the information in your account or terminate your account at any time, you can contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions and/or comply with applicable legal requirements. We will only keep your information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.
Sharing of Personal Information One of the primary goals of the CCPA is to regulate the buying and selling of personal data and to require businesses to disclose the third parties with whom they share or sell personal information. ZCFMATE does not sell personal information. ZCFMATE will use third parties and will share personal information with them only as necessary to conduct standard business activities (e.g., completing a sales transaction, communicating with financial institutions, and providing shipping information to carriers to deliver orders).
California Residents’ Privacy Rights If you are a California consumer as defined in the CCPA, you have rights regarding your personal information; however, your rights are subject to certain exceptions. For example, we cannot disclose specific pieces of personal information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the personal information, your account with us, or the security of our network systems. To verify your identity, we may ask you to verify personal information we have on file. If we are unable to verify your identity based on the information we have on file, we may request additional information, which we will only use to verify your identity and for security or fraud-prevention purposes.
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The right to request disclosure: The right to request that ZCFMATE disclose, free of charge, the categories and specific pieces of personal information collected in the preceding 12 months.
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The right to request disclosure of handling: The right to request that ZCFMATE disclose certain information about how ZCFMATE has handled personal information in the preceding 12 months. This includes the categories of information collected, the specific information collected, the categories of sources from which the information was collected, the business or purpose for collecting the information, and the categories of third parties with whom the collected personal information is shared.
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The right to Access: California residents have the right to request a list of categories and a copy of all personal information collected by ZCFMATE in the 12 months prior to the request date, provided in a portable and (if technically feasible) readily usable format, as well as the purpose of collection.
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The right to Deletion: California residents have the right to request that ZCFMATE delete any personal information that we have collected from you or maintain about you, subject to certain exceptions.
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Right Against Discrimination: California residents may exercise all the rights listed above at any time, and ZCFMATE will not unlawfully discriminate against you for exercising your rights under the CCPA. We will not discriminate against you for exercising your right to know, right to delete, or right to opt-out of sales.
Links to Other Websites Please be aware that when you are on https://www.google.com/search?q=ZCFMATE.com viewing our products or on any of our vendor sites, you may be directed to other sites that are beyond our control. These other sites may send their own cookies to visitors, collect data, or solicit personal information. The privacy policies of these other sites may be significantly different from ZCFMATE's privacy policy. We are not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your information.
Children’s Privacy We do not knowingly collect any personal information from children under the age of 16. If we discover that an individual under 16 has submitted information without the consent of their parent or legal guardian or without permission from applicable law, we will delete the information from our databases as soon as possible. If you believe we are collecting information about an individual under 16, please notify us immediately so we can take appropriate action.
Governing Law This Privacy Statement and the privacy practices of ZCFMATE are subject exclusively to the laws or regulations of the State of Texas within the United States of America. ZCFMATE makes no representation that this Privacy Statement and such practices comply with the laws of any other country. Visitors who use this site and reside outside the United States do so voluntarily and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside the United States, by using this website, you consent to the transfer and use of your information outside your country. We may update this privacy notice from time to time. The effective date of the current privacy notice is noted at the bottom of this page. If we make material changes to the way we collect, use, share, or process the personal information you provide that adversely affect you, we will notify you by posting a notice of the changes in a clear and conspicuous manner on our website. We encourage you to review this page periodically for any changes. Your continued use of this website after changes are posted will mean you accept those changes. If you have any concerns or questions about your privacy or the use of our services, please contact us by emailing [Your Customer Service Email, e.g., support@zcfmatsafe.com].
Last Modified: November 6, 2025